Before restoring Windows, we recommend backing up your files first, then completing the restore process. A Windows restore removes and reinstalls all Windows system and device files, returning everything to its original settings. Unfortunately, if restoring Windows to a previous time doesn't fix the problem, the only option is to restore Windows and the computer to the factory settings. There may be corrupt Windows system or device files, resulting in the wireless network card failing to function correctly. If the troubleshooting options above don't fix the issue with Airplane Mode, there's likely a problem in the Windows operating system itself.
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